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You can switch your account with another bank or payment service provider (PSP) in Italy to Revolut for no fee. You can do this via the Account Switching Service.

We won't charge you or the receiving provider to use our account switching service. This is in keeping with our regulatory obligations.

To switch to Revolut, you need to already be a Revolut customer and have completed your identity verification in the app.

Using the account switching service

The following services are covered:

• We'll switch Direct Debits and periodic credit transfers from your old bank or payment provider to your Revolut account
• See a step-by-step guide to setting up your standing orders from your Revolut account
• We'll also transfer any positive account balance from your old account to your Revolut account
• As part of the Account Switching Service, you can also ask for your old account to be closed. Some payment providers may not allow your old account to remain open after you switch

Make sure the account you're switching from:

• Has no outstanding debts or period payments due
• Is suitable for people over 18 years of age
• Isn't a Business account
• Isn't a joint account
• Uses supported Revolut currencies

Our account switching service doesn't cover:

• Some credit sources, e.g. social services payments
• Recurring payments linked to the debit card on your old account

Once you register via the account switching form and answer all the questions, we'll tell your payment partners the switch is happening. We'll email you to let you know when the switch is complete.

When to switch accounts

You'll be asked to choose a date on which the switching process will begin (the switching date).

You should choose a date which has the least activity for your old account. For example, you shouldn't choose a date that's close to when your salary gets paid into your old account or when Direct Debits or standing orders come out of your old account. This approach will give the Account Switching Service the best chance of working effectively and without disruption to your recurring payments.

We suggest you pick a date at least 12 business days from the date you complete and submit the Account Transfer Form (to give us time to reach out to your old account provider). The switching services must be carried out within 12 working days from your request (if there's any problem or delay, we will let you know) having provided complete information (if any information is missing, the 12 working days is counted from when all complete information has been provided to us).

If you've chosen to close your old account, you should:

• Avoid using any cards on your old account once the Account Switching Service has started
• Destroy any bank cards from your old account

If any incoming payments arrive to your old account after the switch date, contact your old bank to make sure they're paid into Revolut.

Your Revolut account can accept Single Euro Payments Area (SEPA) payments.