ヘルプが必要ですか?

以下にご質問をいただければ回答を得られます。

カードの注文にかかる手数料はいくらですか?

Card fees vary by plan:

  • Standard customers get 1 card with free standard delivery. Extra cards will be free, but a delivery fee will be charged
  • Premium and Metal customers can order two cards at no cost, including express delivery with tracking. For any additional cards, you will be charge a card fee, but no delivery fees

For exact fees, start the card order in-app and proceed to checkout. Don’t worry, you won't be charged until you confirm by tapping 'Pay'.

To check fees:

  • Go to 'Cards' section
  • Tap on '+ Add new'
  • Choose your preferred card type (physical or virtual)
  • See exact fees under card design

If you cancel the card order within 1 hour of ordering, the fees will be returned to your account right away. Find out more.

If you think your card is compromised, you can replace it without any charge, by going to card settings and pressing 'Replace'.