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What if the email link to reset my password or passcode doesn’t work?

If you’ve tried to reset your password (web login) or passcode (mobile app login), but you haven’t received an email with the reset link, here are a few things to try:

  • If you're on the mobile app, make sure it's for Revolut Business (black icon), not Revolut (white icon)
  • Check your spam folder
  • Add our domain ‘’ to your ‘safe senders’ list
  • Request and open the reset link in the same device and browser

If you’re still experiencing issues, please contact our support team. To do so, click Chat with us below this article (must be logged in). If you can't log in, go to the password recovery page and then click Contact us (you'll be asked to fill in some information).