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Are there any situations when return won't be paid?

Return may not be paid under certain conditions:

• The Flexible Cash Funds return amount is less than €0.01 (or your respective currency). We'll continue collecting your return and pay it to you when the accumulated net return exceeds this amount
• If your funds haven't yet reached the fund manager, you'll start earning return after your money reaches the fund manager upon the next dealing cut-off time

For more information that may lead to your return not being paid or becoming negative, like adverse market conditions, refer to the Description of services, financial instruments and risks page, section 8. Money Market Funds Transactions, and the Prospectus.

Should I use my total Flexible Cash Funds balance to calculate daily return?

For manual return calculations, it's essential to use the balance (excluding return received) that's reached the fund manager, as this represents the money eligible for earning return. Orders submitted before 10am Eastern European Time (EET) on a business day will reach the fund manager on the same day. It's advisable to exclude orders submitted after 10am EET from the total balance when determining expected return payments.

Lower or missing return payments

You'll only begin to receive return on the funds the very next day after the fund manager receives your money. The fund manager will accept your money on days which are considered standard banking days in London, excluding fund holidays (which can be found on this page), Saturdays, and Sundays.

If you invested for the first time or added more money to your Flexible Cash Funds after 10am EET on a Friday, you'll receive your expected or first return payment on the following Tuesday (assuming Monday isn't a fund holiday).