Precisa de ajuda?

Coloque a sua pergunta abaixo para obter uma resposta.

Em que situações é que a proteção de reembolso não me oferece cobertura?

A few situations where the Refund Protection will not cover you are:

  • for any item with a purchase price less than €50
  • or items purchased outside the country in which your account is registered or Europe
  • any animals and plants, consumable and perishable goods, food and beverages
  • if the reason for the refund being declined is that the retailer does not accept returns via post

Please see the Terms & Conditions in the app for more details by going to 'Lifestyle' → Insurance → Purchase Insurance → Trip & Event cancellation → All Documents.