Ai nevoie de o mână de ajutor?

Pune o întrebarea mai jos pentru a primi un răspuns.

Why are my expenses not syncing to Xero?

Completed expenses will be automatically synced to Xero. But if the expense data is not syncing to Xero, check the following:

  1. Your Revolut Business account is linked to your Xero account
  2. Bank feeds sync is enabled in Xero
  3. The bank accounts from which you make card or bank payments are synced
  4. Expense sync is enabled
  5. Expenses have been completed

If the expense data is still not syncing:

  • Go to Expenses
  • Click on '...' next to Upload receipt
  • Click on Export to Xero (to manually restart the sync of any unsynced expenses)

You can also try reconnecting Xero integration itself:

  • Go to Xero app in the Hub
  • Click on the Settings icon in the top right
  • Select Disconnect
  • Then, in the Hub select Xero app
  • Click Get, you'll be redirected to Xero page to complete the integration

Note: only expenses that were made after the Xero expenses sync was enabled will be synced to Xero.