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For every bank transfer successfully sent or received, you can download a transfer confirmation as a proof of payment receipt. If your transfer hasn't landed yet, you can share the relevant transaction confirmation with your recipient to give to their bank. This can often speed up the process of tracking your transfer. To get a copy of a transfer confirmation:

1. Go to Home tab 
2. Next to Transactions, click See all → select the relevant transfer
3. On the transaction screen, click Download

The transfer confirmation includes:

• Your business name and address
• Your recipient's name and account details
• The date of the transfer
• The transfer amount
• An external payment reference

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