When does the ticket cancellation protection not cover me?
A few situations where the ticket cancellation protection will not cover you are:
- Any illness or accident, condition or set of circumstances known by you at the time of the ticket purchase of the ticket
- Any claims where the service provider or event organiser offers a voucher or a reimbursement
- Your disinclination to attend the event
- Any injury or sickness which did not require treatment by a certified medical practitioner
- Loss of the ticket(s)
- Tickets purchased after a government issues advice that prevents you from attending an event
- Event tickets you have purchased for business purposes
See the Terms & Conditions in the app for more details:
- Go to 'RevPoints' on the bottom menu of the Revolut app
- Select 'Insurance' and tap 'Purchase'
- Choose 'Event cancellation'
- Tap 'All Documents'