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Your uploaded file may not match any expenses because:

• The expense has already been submitted and can't be edited anymore. We only match against non-submitted expenses
• Sometimes scanning and matching technology isn't 100% accurate. It's always learning, and its accuracy will improve over time

If the document isn't matched automatically:

If you're on the new app interface:

1. Go to your profile. Web: click on your profile in the top-right corner. Mobile: tap your profile in the top-left corner
2. Click on 'My receipts'
3. Select the unmatched receipt and click on 'Match manually'
4. Select the expense you want to attach the file to

If you're not on the new app interface:

1. Go to 'Hub'
2. Open 'Expenses'
3. Select the unmatched receipt and click on 'Match manually'
4. Select the expense you want to attach the file to

To check if you're on the new app interface, see this FAQ.