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Remind clients about unpaid invoices

While creating an invoice, you can enable automatic reminders to make sure customers know when it's due or overdue. To do this:

  • Go to 'Home' on the main menu
  • Web: Click 'Merchant' and 'Online'. Mobile: Tap 'Merchant' and the top-right icon
  • Select 'Invoices' and 'New invoice'
  • Under 'Additional options', select 'automatic reminders' to enable them

Once you've done this, we'll automatically send a reminder to the customer 7 days before the invoice is due, on the day the invoice is due, and 3 days after the due date.