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Card requests approval processes

What are approval processes?

If you're on a Grow, Scale, or Enterprise plan, you can set up custom approval processes to approve or reject requests from your team members. You can create approval processes for:

Card request approval processes

If enabled, team members without the 'Manage cards' permission can request a new card or a spend limit increase.

You can create approval processes to define whether such requests need approval by other team members before cards are issued or spend limits are increased.

Set up the card requests approval process

The default card approval rules automatically apply to card requests and initially state that they must be approved by the owner. To edit this default card request approval process:

  • Make sure you have 'Manage cards' permission to proceed
  • Open your profile and go to 'Security & controls'
  • Go to 'Approval processes' section, then choose Card requests
  • Click a 'Plus' button to add new condition or additional approver
  • Conditions - Amount — click 'Add new' to set multiple tiers
  • Conditions - Team member — apply approval rules based on who submitted the card request
  • Click 'Publish' in the top-right corner. Your edits will be implemented to your card request approval process

Important notes

  • Team members with 'Manage cards' permission won't need approval to create or edit cards
  • You can turn off card requests by going to the 'Cards' section and selecting Settings, then disabling 'Card requests' toggle
  • Card requests with a spend limit below the specified amount will be processed automatically
  • Approval processes can only be configured in the Revolut Business web app