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The recipient hasn't received my transfer

If the recipient hasn’t received your transfer:

  • Check the expected timeframes — most transfers aren't sent during weekends or bank holidays. For more information on outbound transfer timeframes, visit this FAQ
  • If the timeframe has passed, download the transfer confirmation and provide it to the recipient so that they can ask their bank to trace the transfer. To find out how to get the transfer confirmation, take a look at this FAQ
  • If there was any mistake in the account details or the recipient’s account was closed, the transfer should automatically be returned to your Revolut Business account