Χρειάζεστε βοήθεια;

Απλά στείλτε την ερώτησή σας παρακάτω για να λάβετε απάντηση.

Θέματα
Business · Transfers · Sending a bank transfer · Issues sending money

My transfer was returned

Common reasons for transfers to be returned

There are several reasons for a transfer to be returned. To find out why a transfer has been unsuccessful, click the transaction in your 'Transactions' list and see the 'Status' section.

Common reasons for transfers to be rejected

  • Beneficiary's account is closed
  • Incorrect beneficiary details were used — i.e. wrong account number
  • The money wasn't accepted by the beneficiary's bank
  • Processing issues with the receiving bank

When will the money return to my account?

  • Local transfers: up 5 business days
  • International transfers: up to 20 business days