Need a hand?

Credit card applications can be declined for a number of reasons depending on our internal lending policies and your individual circumstances. These may include your income, expenses, credit rating, or failure to meet our eligibility criteria.

We're unable to provide specific reasons as to why an application was declined. We follow a set of guidelines to ensure responsible lending according to local regulations, but we can't disclose which rule applies to each declined application.

If your application was declined, our Revolut Support agents won't be able to provide further details of why it was declined beyond the reason you were given. They also can't accept additional documentation once the application has been declined.

• We couldn't confirm employment and/or steady income payments
• Your income doesn't comfortably manage your credit card obligations
• Your credit history isn't acceptable
• You don't meet our basic eligibility criteria (income, age, residency status, etc). To learn more about eligibility, visit this FAQ

If you think something is wrong with the credit eligibility information held by us, you can read our Credit Reporting Policy, which explains how to access and correct your credit eligibility information.

You also have the right to access your credit reporting information without charge within 3 months of your credit card application being declined, and can get this information by contacting Experian.

If your application was declined, we don't recommend applying again unless your circumstances have changed or the previous application information was incorrect.

If you've corrected your previous information, allow at least 48 hours for the system to update it before submitting a new application.

We have a limit of failed application attempts, after which your applications might be automatically rejected. If you apply and are rejected more than once, we recommend waiting at least 30 days before applying again.