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I can't pay my upcoming instalment, what should I do?

We understand from time to time you may experience a change in your circumstance that can affect your ability to meet repayments.

If you're unable to pay an upcoming instalment, the best thing you can do is get in touch with us as soon as possible. We can work with you to agree the most suitable way forward when it comes to handling your loan. You can request us to contact you or chat to us in the app.