Need a hand?

Just pop your question below to get an answer.

How do I avoid account fraud?

Please don’t provide your login credentials or mobile app passcode to anyone, at any time. If you suspect your account has been compromised, or notice any kind of strange behaviour within your account or any unrecognised transfers, change your password and chat with us.

Please be aware that we rarely communicate with our users through SMS. Typically, if we need to discuss your account with you, we will contact you via email or support chat. If you receive any messages that seem suspicious, please do not send them any information or follow any links.

Learn more about fraud protection.