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Business · Sending and receiving money

Why was my direct debit declined?

There can be a few reasons.

  • Usually, it’s because you don’t have enough money in your account. Funds MUST be on the same currency account that was used for setting up direct debit.
  • Make sure the beneficiary is setting up a Core direct debit scheme, as we do not support B2B (but we're working on it!)
  • It's always worth double checking with the merchant if they have your correct local account details.
  • You or account owner need to renew your identity verification. If that is the case, please look for 'Requests' tab in your Revolut Business account.

If your direct debit is still failing, contact our support team, and we’ll be happy to help.