Need a hand?

Just pop your question below to get an answer.

Car insurance document validation

When you purchase a car insurance policy from Revolut, you'll be asked to submit certain documents through the Revolut app. This process, called document validation, helps verify the details you provided during your quote so that your policy is accurate.

You have 21 days from your policy start date to submit all required documents in-app. If you don't upload and submit the documents on time, your policy will be cancelled. Your policy being cancelled could impact your ability to get insurance in the future.

What documents do I need to upload?

The documents needed depend on the information you provided about the drivers and vehicles on the policy. The required documents may include — but are not limited to — the following:

  • Drivers licences for the policyholder and any named drivers
  • Proof of no claims bonus or letter of named driving experience. This proof should be up-to-date, consecutive, accurate, and match the years of driving experience that you stated in your application
  • Proof of NCT and/or booking
  • Vehicle logbook to prove ownership

How to upload documents in the Revolut app

  • Tap this link or go to 'Home' on the bottom menu, look for the search bar at the top of the screen, and search 'Car insurance'
  • Select 'Car insurance'
  • Go to your policy and tap 'Documents Required'

What happens after I upload my documents?

Our team reviews documents in 5 to 10 days. Make sure to keep an eye on the email address linked with your Revolut account for any updates or requests from us while we review your documents. We may also notify you in-app if we need any extra information or anything else.

Respond as soon as possible to any messages or document requests from us to avoid delays or your policy being cancelled.