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Who should I notify about travel insurance claim after this provider change?

If you signed up to a Premium or Metal account before 3 October 2023, and your claim happened before 3 October 2023, your insurance provider is Allianz.

Customer support:

  • Phone: +35315267980 (8:00 – 18:00 CET, Mon – Fri)
  • E-mail: claims.awpeurope@allianz.com

Emergency assistance during your trip:

  • Phone: +35315267980 (24/7)

If you signed up to Premium or Metal account on 3 October 2023 or later, your insurance provider is XCover.