Need a hand?

Just pop your question below to get an answer.

How can I download the Average Annual Balance document?

The average annual balance contains the following information:

  • Account holder details (name and address)
  • Account details (IBAN, BIC)
  • Average balance in a specific year and 31st December final balance

To get the average annual balance document:

  1. Go to 'Profile' on the top left of the screen
  2. Tap 'Account'
  3. Select 'Documents'
  4. Tap on 'Average Annual Balance'
  5. Choose a time period and select 'Generate'

We don’t issue hard-copy documents nor provide stamps on requested documents. All statement and confirmation documents are electronically generated.