Order a physical card
How to order a new card
- Go to 'Home' on the bottom menu
- Tap the card icon in the top right corner
- Tap 'Add new'
- Choose 'Debit', at the top of the screen
- Tap 'Physical card'
- Swipe between cards to choose the card type and design
- Follow the prompts to complete your order
Each card type has a fixed brand. Your order stays pending until your account is verified and required documents are submitted and approved. Once verified, your card order will be processed.
Delivery fees
- Standard customers receive standard delivery, unless they upgrade to priority tracked delivery for an additional fee
- Premium and Metal customers enjoy free express tracked delivery
If you're experiencing issues with your card delivery, such as a card not being delivered or delivery to the wrong address, read these FAQs for assistance.
Fees when adding new cards
- Standard: customers get their first card at no cost but there is a delivery fee
- Premium: the first 2 cards are complimentary
- Metal: 2 complimentary cards (1 Metal design and 1 Premium or Standard design)
However, the final cost of your card depends on the card type, customisation, and delivery. We'll always show you any applicable fees before you complete your order. To learn more about fees when ordering cards, read this FAQ.
For Premium and Metal subscribers, the cards allowance refreshes each 12-month billing cycle.
Lost or compromised card
If a card was lost or stolen, read this FAQ before ordering a new one and see if it covers your circumstances. If your card has been used fraudulently, freeze the card immediately in the Revolut app. To do so:
- Go to 'Home' on the bottom menu
- Tap the card icon in the top right corner
- Find your card and select 'Freeze'
Once your card is secured, you can proceed with ordering a new physical card through the app.