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Topics
Personal · Transfers · Transfers between Revolut users

What can I do if I haven’t received a transfer sent from another Revolut account?

If you're having trouble locating a transfer from a Revolut friend, here's what you can do:

  • Double-check with the sender to make sure they used the correct details for the transfer
  • Take a look at your other currency accounts by tapping the 'Accounts' button just beneath your balance
  • Make sure your Revolut app is up-to-date
  • If the sender uses Revolut from a different county, check if your MyNumber document is verified correctly. For more details, check here.

If you've tried all of the above and the transfer still isn't showing up, ask the sender to reach out to us via in-app chat.