Need a hand?

Loan or credit card applications can be rejected for many reasons, depending on the individual circumstances of the applicant. The reasons can be one or a combination of the following:

• Insufficient income history or income sustainability;
• Your (and your family’s) monthly expenses for covering the existing financial obligations exceeding 40% of your monthly income after tax
• Unacceptable credit history or other negative information found in external registries;
• Expiry of the ID you submitted via our app. Your ID may also be rejected if it's not a Lithuanian passport, Lithuanian identity card, Lithuanian driving licence, or residence permit issued in Lithuania by the Government of the Republic of Lithuania;
• Your personal information provided in-app, such as name and surname, does not correspond with what was received from external registries;
• You've exceeded your daily or/and monthly application limit;
• Other reasons based on individual circumstances.

If you get rejected, you'll receive a notification explaining why we've made this decision.

If you’re still not sure why you were rejected, please reach out to us, and we’ll be able to tell you more.