Need a hand?

At Revolut, we're dedicated to ensuring that its digital banking services are accessible to all customers, including individuals with disabilities and additional needs. We want to help you manage your finances and make independent living easier through our services.

Our approach aligns with the principles of the European Accessibility Act (Directive (EU) 2019/882) and national legislation. We understand our responsibility to provide accessible services.

We're committed to following the European Accessibility Act (Directive (EU) 2019/882) and national laws, as well as the Web Content Accessibility Guidelines (WCAG) standards across our digital services.

At Revolut, we aim for WCAG 2.2 Level AA conformance on its website and app. Although our website and apps are constantly changing, we always do our best to ensure they maintain this standard of accessibility. Our mobile app currently lacks landscape support.

To find out more about the specific accessibility features you can use across our apps and services, read this this FAQ.

Customers with accessibility needs can reach out to our customer support team if they have any questions or need assistance. You can email our support team at [email protected], or contact them through the in-app chat. To contact our customer support team through the in-app chat:

• Go to 'Home' on the bottom menu
• Tap your profile picture or initials in the top left corner and go to 'Help'
• Scroll down and tap 'Support' to start a direct chat with us

More detailed information regarding the accessibility features of our support services can be found in our Accessibility Statement.