Need a hand?

Just pop your question below to get an answer.

How can I download account confirmation?

Account confirmation documents contain the following information:

  • Account holder details (name, date of birth, email, address)
  • Account status
  • Opening date
  • Wallet reference
  • Bank Identifier Code (BIC)
  • International Bank Account Number (IBAN) for all the accounts

To get the account confirmation:

  1. Go to 'Profile' on the top left
  2. Tap on 'Account'
  3. Select 'Documents'
  4. Choose 'Personal account' and hit 'Account Confirmation'

We don’t issue hard-copy documents or provide stamps on requested documents; all statements and confirmation documents are electronically generated.