Cover for delayed trips
Delayed trips
If your trip is delayed due to a reason covered by the policy, you may be entitled to compensation for prepaid and additional expenses (including meals, accommodation, communication and transportation)
- Metal plan holders can claim for delays of 8 hours or more
- Ultra plan holders can claim for delays of 4 hours or more
You can get up to a maximum of €500 (€100 per hour starting after the minimum delay time), if you have expenses and can provide receipts.
Missed departure
If you miss your departure for a trip abroad due to a reason covered by our policy, you're covered for your travel and any extra accommodation costs needed to get to your destination up to €200 per night per insured person for up to 5 nights. This must be of the same standard as any accommodation you had originally purchased before missing your departure.
Key exclusions:
Your cover may not apply if:
- You can recover the costs from any other source (including if you are refunded with a voucher)
- You didn't check in before the departure time shown on your travel itinerary
- You knew there will be a strike before booking your trip
- You travel against government advice
- A travel carrier cancelled your departure prior to your departure date
If you're eligible for cover, you can raise a claim directly with the insurance provider in-app. Learn more in this FAQ.
The following is only a summary of your Revolut travel insurance coverage. To check your full policy in-app:
- Go to 'RevPoints' on the bottom menu
- Tap 'Insurance' and select 'Travel'
- Choose a cover type
- Tap 'All documents'
For help with claims, visit the assistance and claim section of the app for more information.
Travel insurance cover is changing. If you were a Metal or Ultra plan holder before 5th November, visit this FAQ for a summary of the changes.