Who can order a card?
You can only issue cards to other individuals on Company plans. To order new cards, you must be an account owner or have permissions to view and manage cards. If you can't make a card order yourself, you can request for a card in the 'Cards' tab.
Ordering a card
If an individual has already access to your account:
- Go to the Cards tab
- Click Order card
- Choose a cardholder. Make sure they're within their cards allowance limit
If you haven't invited them to join your business account yet, check our guidelines on how to add a new team member.
The first physical card for each team member is free. Any additional cards will be charged a delivery fee starting from £4.99 (or currency equivalent) for standard shipping. You'll see the full price at checkout while ordering a card.
When ordering a card for yourself, you'll have an option to specify the address (e.g., office, home, foreign country) you'd like the card to be sent to. This also applies to team members who'll receive a card invitation.
If you have trouble with card delivery or you need to cancel an order, submit a support request.