How to add money with a card
Add money with a card
- Go to 'Home' on the bottom menu
- Tap 'Add money'
- Enter the amount
- Under the amount, choose your payment method
- Set the currency to your card's local currency to avoid exchange fees
- Select a saved card. If you want to add another card, tap 'Add card securely'
- Follow the prompts and tap 'Add money securely'
If you need to add money in a different currency, you can exchange it in-app after you have topped up.
We don't support deposits from all cards, countries, and currencies. You can learn more in this FAQ.
Most common issues with card deposits
- Issuer decline: your bank has declined the transaction based on one of their internal rules, such as exceeding certain limits
- 3DS issues: you didn't authenticate the deposit with your bank, usually via a notification in their app or with a one-time password via text message. You can try again with an Apple Pay or Google Pay deposit. See this FAQ for more information about digital wallet top-ups
For more help, go to your transactions list.