Need a hand?

Just pop your question below to get an answer.

Why is my card not posted yet?

Your card order can take up to 3 business days to process before we ship.

Your card details will be available for you to make online purchases or add to Apple/Google Pay immediately for normal card orders and once the design is approved if customised.

Once we are close to shipping, you will see an estimated delivery date in the 'Cards' section (the card icon in the top right).