How to make a Pet Insurance claim
- Tap this link or go to 'Home' on the bottom menu of the Revolut app
- Look for the search bar at the top of the screen, and search for 'Insurance'
- Then, select 'Pet insurance'
- Open the pet profile
- From there, tap 'Make claim'
- We will provide you with a list of documents needed to submit your claim. Once you have these, select 'Get started'
- You will be forwarded to the claims form
Receive updates on your claim
Claims are assessed by our insurance partner and are usually processed within 10 days of submission. However, if there are discrepancies or missing documents, additional time is needed to request and review these before completing the assessment, potentially extending the timeline.
Use the below contacts to get updates on your claim:
- By email: petclaims@davies-group.com
- By telephone: +441403788726