How do I complain about my pet insurance?
We always work to provide you with the best customer experience and products possible. However, we understand that sometimes things don't go to plan and we really value your feedback. To make a complaint, contact Revolut Support.
We'll make sure your complaint is received and carefully reviewed by our Complaints team. If you're not satisfied with the outcome of your complaint investigation, you can contact the Financial Ombudsman Service. You can do so:
- By post: Exchange Tower, London E14 9SR
- By phone: 0300 123 9123 or 0800 023 4567
- By email: complaint.info@financial-ombudsman.org.uk
For more details
Full details of their impartial complaints procedure can be found on the Financial Ombudsman website.
The Financial Ombudsman Service can only deal with your complaint after you've followed our full complaints procedure. Using our complaints procedure or complaining to the Financial Services Ombudsman won't affect your right to take legal action against us.