Free 24/7 FirstVet Video Consultations
As a Revolut customer, one of the benefits on your policy is for you to have free, unlimited 24/7 access to video consultations with experienced, UK-registered Vets, through our partnership with FirstVet. You can video call with a Vet at any time of day or night if you are worried about Your Pet’s health but are not sure if you need to visit a vet. FirstVet’s experienced vets can answer your questions and help to put Your mind at ease. Many conditions can be solved over video call, in the comfort of your own home, without the need to visit your local practice. FirstVet’s friendly and experienced vets can provide advice, information, treatment recommendations or refer you to your local practice if necessary.
Using FirstVet will not affect your premium and there is no excess to pay for this service either.
Here are some issues FirstVet can assist with:
- Vomiting and diarrhoea
- Poisoning
- Eye and ear problems
- Skin problems and itching
- Coughing and sneezing
- Minor injuries
- Bereavement counselling
How it works:
1. Register for FirstVet: Follow this link to register for FirstVet as a Revolut customer. After you have registered, download the FirstVet app and log in. Add your pet's details now so that when you need to speak to a vet in the future, you are ready to go.
2. Make an appointment: When you need an appointment, select the pet you want to speak to a vet about, describe their symptoms and choose a time that suits you.
3. Veterinarian visit: The visit is via video call on your smart phone, tablet or computer. FirstVet will send a text reminder 5 minutes before the consultation starts. Open the app when it is time for your appointment and the vet will begin the consultation.
4. After the visit: After the visit an email will be sent to you containing the vet’s journal notes, with a summary of the vet’s advice and recommendations. The journal will be forwarded to your local practice if a Vet visit is needed.
If your pet is very sick or badly injured, you should seek in-person veterinary care immediately.