Close my account
If your current plan does not satisfy you, downgrade to a free Standard plan.
Termination requirements:
- Update your app to the latest version
- Clear every currency account (including any cryptocurrency)
- Clear your Vaults
- Downgrade your plan to Standard
- Close your trading account
- No pending transactions or active subscriptions
- No active <18 account
- No active insurance
- No open chargeback requests
Go to Profile → Account → Close account to begin termination.
We'll send you a closure confirmation once the process is done.
We keep your data for 6 years to comply with regulatory and anti-money laundering laws.