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Close my account

If your current plan does not satisfy you, downgrade to a free Standard plan.

Termination requirements:

  • Update your app to the latest version
  • Clear every currency account (including any cryptocurrency)
  • Clear your Vaults
  • Downgrade your plan to Standard
  • Close your trading account
  • No pending transactions or active subscriptions
  • No active <18 account
  • No active insurance
  • No open chargeback requests

Go to Profile → Account → Close account to begin termination.

We'll send you a closure confirmation once the process is done.

We keep your data for 6 years to comply with regulatory and anti-money laundering laws.