How do I order a joint account card?
To order a joint account card in-app:
- Go to 'Home' on the bottom menu
- Tap on 'Cards' (top-right icon)
- Select '+ Add new'
- Choose 'Joint' and follow the instructions
Each account holder needs to order a card separately.
Here's some additional information about our joint accounts:
- You can have up to 6 physical cards and 20 virtual cards in-app
- We can send physical cards to different delivery addresses
- Virtual cards aren't shared between account holders
- Your personal account and joint account are kept separate in-app
- Joint account cards are available in the standard design only
If your joint account card is lost or stolen, you can freeze it in-app:
- Tap on 'Cards' (top-right icon)
- Select 'Joint' and tap on 'Freeze'
- Select 'Replace' and follow the prompts to order a new card