How do branch migrations affect Joint Accounts?
Will my joint account also get IBAN when my personal account is migrated to the local branch?
Yes, if you have a joint account with Revolut, the Lithuanian IBAN associated with this account will also change to a local IBAN once your account is migrated.
What happens to my joint account if I don't want to migrate?
The migration will take place automatically, and you'll receive a local IBAN for your personal and joint accounts. If you don't want your account to be migrated, please close your account before the migration starts.
My account is under the local branch. Can I create a joint account with someone who is not under this branch?
No, both customers need to be on the same entity or branch to create a joint account. We’re migrating all our eligible customers to the local branch. Not all customers will be migrating at the same time, but the migration is ongoing for all customers as they become eligible.
My account is not under the branch. Can I create a joint account with someone who is under the branch?
No, both customers need to belong to the same entity or branch to create a joint account. We’re migrating all our customers to the local branch. Not all customers will be migrating at the same time, but the migration is ongoing for all customers as they become eligible. If you wish to create a joint account with someone who is already on the branch, please wait until your account is migrated.
Do both joint account holders need to be under the same branch?
Yes, both account owners need to belong to the same entity or branch. We might not be able to migrate all customers at the same time, but the process is ongoing for all eligible customers.
If you wish to create a joint account with someone who already is under the local branch, please wait until your account is migrated.
What happens to the old IBAN that was associated with my joint account before it was migrated to the local branch?
It'll continue to work temporarily for recurring payments and Direct Debits, if these are already set up on your account.
Can I still send or receive funds via the old IBAN that was associated with my joint account prior to my migration to the local branch?
You can no longer send or receive funds manually using your old IBAN. However, recurring payments and Direct Debits that are already set up on your account will continue to work for a temporary period.
If you use your joint account for any of these types of payments, update your payment details to ensure these payments continue to be made.