Need a hand?

Just pop your question below to get an answer.

How to ensure my crypto is transferred successfully?

Revolut is designed to complete genuine transfers immediately, with 95% of transactions completed within 1 minute. Only 4.1% of transactions require additional checks, which are typically completed within 3 hours. For less than 1% of transactions, we may require more information to process. 

How to complete crypto deposits 

It's important to carefully check all the information you enter to avoid potential losses. Make sure:

  • Your Revolut deposit address has been pasted correctly in the external sending wallet
  • You transfer a token Revolut supports
  • You transfer on a chain Revolut supports

How to complete crypto withdrawals 

It's important to carefully check all the information you enter to avoid potential losses. Make sure:

  • Receiving address has been pasted correctly in send flow
  • The address is compatible with the selected cryptocurrency or is on a correct network

If we detect a scam or potential fraud during a withdrawal, we trigger additional questions to raise your awareness and protect you from potential loss. Always answer carefully and remain vigilant.

If further information is requested

We'll send you a notification, as well as display in-app banners, to get your attention if we need additional information. Just tap the notifications to see exactly what's required from you. The additional information should be straightforward. For example, a bank statement that shows proof of funds, so we can ensure the source of the payment is genuine.

We explain crypto transfers and withdrawals in more detail in this blog post.