Need a hand?

Sometimes we may ask you to submit or re-verify documents. We try to keep these requests to a minimum, but they’re required for regulatory reasons. If more info is needed, we’ll guide you through the process in-app to make it as simple and smooth as possible.

If you don't give us the necessary information we need, we may have to restrict your trading account until we receive this information, or — if we don't get these documents on time — we may have to close it permanently.