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Trip cancellation

If you need to cancel your trip before your journey due to unforeseen circumstances, such as injury or illness, you'll be covered for non-refundable costs, cancellation fees, and rebooking fees up to €5000. To be covered, you need to claim before your journey has started.

Revolut Ultra customers are eligible for our trip and event cancellation protection. To get detailed information in-app:

  1. Go to your 'Home' screen
  2. Go to 'Lifestyle' on the bottom menu
  3. Tap 'Insure'
  4. Select 'Travel' and choose a cover type
  5. Tap 'All documents' 

Trip interruption

If your trip is interrupted for a reason covered by our policy, such as an injury or illness (including COVID-19), you'll be covered for:

  • Up to €5000 for unused trip costs
  • Up to €1000 for emergency accommodation
  • The cost of an economy class ticket

If you're eligible for cover, you can raise a claim directly with the insurance provider in-app:

  1. Go to your 'Home' screen
  2. Go to 'Lifestyle' on the bottom menu
  3. Tap 'Insure' and select 'Travel'
  4. Choose a cover type
  5. Tap 'Get Help' and then 'Make a claim'