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Overenie totožnosti

If we need you to provide proof of identity, you'll receive an email, push notification, and see a banner on your in-app 'Home' screen.

Where do I submit my proof of identity?

Simply tap and follow any notification we send you about your verification, or else complete these steps in the Revolut mobile app:

  1. Tap your profile icon in the top-left corner
  2. Tap 'Account'
  3. Select 'Personal details'
  4. Tap 'Verify' in the top-right corner

If you don't see any prompts for this information in-app, please check your emails as we may already have everything we need.

If you're having issues with identity verification, please visit this FAQ in our Help Centre.

How long do I have to submit my proof of identity?

If we reach out to you, we'll give a deadline for you to provide a new document. Your account should remain fully functional until this deadline. 

After the deadline, your account may be temporarily restricted until you can provide a supported document that meets all necessary criteria.

Guidelines

  • Supported documents will be listed on the in-app submission screen
  • We only accept unexpired documents
  • The name on the document must match the name on your Revolut account
  • If your nationality is different from your current residential address, you may be asked for proof of address or other additional documents

Document upload tips

  • Update your Revolut app to the latest version
  • Make sure the document is clear and readable. Blurry documents won't be accepted
  • Capture the entire document. Don't fold, crop, or exclude any part of the document
  • Upload a photo of the physical document
  • We can't accept pictures taken of copies, scans, or device screens