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How to download account confirmation documents

Account confirmation documents contain the following information:

  • Account holder details (name, date of birth, email address, address)
  • Account status
  • Opening date
  • Wallet reference
  • Bank Identifier Code (BIC) and sort code
  • International Bank Account Number (IBAN) and account numbers for all relevant accounts

How to download the account confirmation

  1. Tap your profile icon in the top-left corner
  2. Select 'Documents & statements'
  3. Choose 'Personal account'
  4. Tap 'Account confirmation'

We don’t issue hard-copy documents or provide stamps on requested documents — all statements and confirmation documents are electronically generated.