The recipient hasn't received my transfer
Recipient hasn’t received transfer
Check the expected timeframes — most transfers aren't sent during weekends or bank holidays. For more information on outbound transfer timeframes, visit this FAQ.
If the timeframe has passed, download the transfer confirmation and provide it to the recipient so that they can ask their bank to track the transfer. To find out how to get the transfer confirmation, take a look at this FAQ.
If there was any mistake in the account details or the recipient’s account was closed, the transfer should automatically be returned to your Revolut Business account.
Recipient is a Revolut customer
If you've sent a transfer to a Revolut recipient, the transfer is completed and money is not received, request live support by typing 'Live agent' in the in-app chat.