Need a hand?

For daily transactions — like your standard withdrawals — we simply act as a bridge to pass your cash flows through.

In the unlikely event, Deutsche Bank fails, we are only required to return the savings that we can successfully recover from Deutsche Bank on your behalf. This means you carry the financial risk.

We will first claim from the deposit insurance scheme (up to €100,000) and then through the formal bankruptcy process. Any amount above that, will not be protected by the applicable Deposit Guarantee Scheme.

We have strict agreements and internal processes to ensure your money is always safe and accounted for. Specifically, we:

• keep internal records so we know how much money in any trust/pooled account belongs to you
• regularly check our records against Deutsche Bank’s to ensure they match
• have a contractual agreement with Deutsche Bank that the money is held in trust for our customers, meaning it belongs to you, not us

We take our responsibility to protect your funds very seriously. We carefully select and constantly monitor any bank we work with, making sure they are reliable, professional, and follow all the rules for safely handling money.

You retain beneficial ownership of the funds you put into your Instant Access Savings that are held with Deutsche Bank, and you're a creditor of Deutsche Bank. This means that Deutsche Bank owes you this money as a beneficiary under the Trust Account.

To learn exactly how and when interest is payable, read Section 5 of our main Instant Access Savings Terms. This section covers interest payments for funds held with us and with Deutsche Bank.