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If you use your card for payments via Google Pay and your transaction is declined, we’ve prepared some of the most common reasons on why that might have happened.

If you just started using your card via Google Pay, your card payments might get declined in case card authorization wasn't successful. For example, if there are insufficient funds on the account, or if your card is blocked.

In case you used Google Pay before and your card has stopped responding — please check below the most common reasons for a declined payment with Google Pay:

• If you get a notification saying 'Card suspended', remove and add the card again
• If your card has been terminated, the card will no longer be active on Google Pay. If you reactivate the terminated one, you'll need to delete the card from Google Pay and add it again after reactivation
• Check if your card is frozen in-app. If your card was frozen, any payment with Google Pay will be declined and the card will appear as suspended in Google Pay. If your card isn't working with your digital wallet, try to delete it and re-add it again or use another card

You should make sure that your card wasn't frozen or terminated due to compromised card security. We don't advise you to use that card, and in this case you'll need to use a new card.