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© 2023 Revolut Bank UAB

If you would like to find out more about which Revolut entity you receive services from please click <a href="https://www.revolut.com/help/more/legal-topics/which-revolut-companies-provide-me-with-services">here</a>. If you have any other questions, please reach out to us via the in-app chat in the Revolut app. Revolut Bank UAB is a bank established in the Republic of Lithuania, registered address: Konstitucijos ave. 21B, Vilnius, 08130, the Republic of Lithuania, number of registration 304580906, FI code 70700. Revolut Bank UAB is licensed by the European Central Bank and regulated by the Bank of Lithuania. Revolut Bank UAB provides credit, payment, current account and demand deposit account services. Insurance distribution service is provided by Revolut Insurance Europe UAB which is authorised by the Bank of Lithuania as an insurance broker undertaking. Registered address: Konstitucijos ave. 21B, Vilnius, 08130, the Republic of Lithuania, number of registration 305910164. Revolut Ltd (No. 08804411) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562). Registered address: 7 Westferry Circus, Canary Wharf, London, England, E14 4HD. Insurance related-products for Revolut Ltd customers are provided by Revolut Travel Ltd which is authorised by the Financial Conduct Authority to undertake insurance mediation services (FCA No: 780586) and by Revolut Ltd, an Appointed Representative of Revolut Travel Ltd in relation to insurance distribution activities.

<h4>How to top up by card?</h4><ul><li>Tap '<a href="revolut://app/topup-card" rel="noopener noreferrer" target="_blank">Add money</a>', </li><li>Add your correct card details (12 to 19-digit card number, expiry date, CVC code and billing address postal/ZIP code, if needed),</li><li>Choose the currency, enter the amount you'd like to top up and tap 'Add money securely'.</li></ul>We advise using your own card to add money. If someone else would like to add money to your Revolut account, they can send money to your account instantly via their Revolut app or via transfer.<h4>How to add another top-up card?</h4>You can add another top-up card anytime in-app, in the section <a href="revolut://app/topup-card" rel="noopener noreferrer" target="_blank">'Add money'</a>, by tapping on 'Change' and providing your new card details (12 to 19-digit card number, expiry date, CVC code and billing address postal/ZIP code, if needed).<h4>If you face any issues while adding money by card, open <a href="revolut://app/faq?key=question.my-top-up-by-card-failed" rel="noopener noreferrer" target="_blank">this article</a> to read more.

Adding money

More Help with Adding Money

Add Money with a Card

Guide to Adding Money with a Card

How to add money with a card?

We currently support Mastercard®, Visa® and Maestro® cards. American Express, Union Pay, PayPal, Cirrus Clabe, Discovery Cards are not supported. Due to international restrictions in place, it's not possible to top up your Revolut account with a bank card issued in Russia or Belarus. You can add money to your Revolut account with a card in any of the following currencies AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, JPY, NOK, PLN, RON, SEK, USD, ZAR. You should add money in the currency that your card is held in to avoid your bank's conversion fee.

What cards and currencies are supported for a card deposit?

You should be able to top up your account with almost every bank.Revolut doesn't support card top-ups from the following countries: Afghanistan, Algeria, Angola, Belarus, Bosnia &amp; Herzegovina, Burkina Faso, Burundi, Cambodia, Central African Republic (CAR), Côte D’ivoire (Ivory Coast), Cuba, Democratic Republic of the Congo (DRC), Egypt, Eritrea, Eswatini (formerly known as Swaziland), Ethiopia, French Guiana, Guinea, Guinea-Bissau, Guyana, Haiti, Iran, Iraq, Laos, Lebanon, Liberia, Libya, Mozambique, Nigeria, North Korea, Pakistan, Palau, Palestine, Panama, Republic of the Congo, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Timor-Leste (East Timor), Trinidad &amp; Tobago, Tunisia, Uganda, Vanuatu, Venezuela, Yemen, Zimbabwe and Russia.<a href="revolut://app/faq?key=question.what-cards-and-currencies-are-supported" rel="noopener noreferrer" target="_blank">Supported cards and currencies</a> for top-ups.

What banks and countries are supported for card deposits?

New Revolut users won’t be able to enable auto top-ups straight away. We’ll let you know with an in-app notification when you can use this feature.To set up an auto top-up → tap ‘Add money’ → press 'Change' → select your card and click on the 'i' icon → tap '<a href="revolut://app/auto-topup" rel="noopener noreferrer" target="_blank">Add money automatically</a>' → set up the minimum amount which your balance has to reach in order to trigger the automatic top-up and the amount which will be added → tap 'Save'.If your auto top-up is not being triggered, check <a href="revolut://app/faq?key=question.what-should-i-do-if-the-auto-deposit-does-not-trigger" rel="noopener noreferrer" target="_blank">this article</a>.

How do I set up an auto top-up?

Managing auto top-upsYou can update your auto top-up details anytime in the app in section '<a href="revolut://app/auto-topup" rel="noopener noreferrer" target="_blank">Add money automatically</a>' by pressing button 'edit' and applying changes.Disabling auto top-upsAnalogically, to disable auto top-ups, open '<a href="revolut://app/auto-topup" rel="noopener noreferrer" target="_blank">Add money automatically</a>' section, tap 'edit' button and confirm by pressing on 'Delete' button.

How do I manage an auto top-up?

The most common reasons why an auto top-up might not be triggered: <ol><li><a href="revolut://app/faq?key=question.my-top-up-by-card-failed" rel="noopener noreferrer" target="_blank">Insufficient funds</a> in your Bank account,</li><li><a href="revolut://app/faq?key=question.my-top-up-by-card-failed" rel="noopener noreferrer" target="_blank">Bank is blocking the transaction</a>,</li><li>Expired deposit card.</li></ol>Read more about auto top-ups <a href="revolut://app/faq?key=question.adding-money-automatically" rel="noopener noreferrer" target="_blank">here</a>.

What should I do if the auto top-up does not trigger?

Verifying your deposit card lets us know that the card you used to add money to your Revolut account is your own.To find the 4-digit code used for the verification process, just check your bank statement and find a transaction with Revolut. It will appear as Revolut*1234* (This can take up to one day to appear dependent on your bank). Next, you can verify your deposit card in the <a href="revolut://app/topup-method" rel="noopener noreferrer" target="_blank">'Add money'</a> section of the app. You'll also be prompted to scan your card.

Verify my deposit card

If a card deposit is pending, it means that something didn't go as expected when it was authorized, so we're waiting for your bank to respond to the card deposit request.A pending card deposit will eventually get marked as either completed or failed. It shouldn't take longer than 30 mins for a pending transaction to leave this state.In most cases, the funds are credited to your Revolut account if the transaction was completed. However, if the transaction failed, the funds should have stayed in bank account.Due to international restrictions in place, it's not possible to top up your Revolut account with a bank card issued in Russia or Belarus.

Issues Adding Money with a Card

Why is my top-up by card pending?

When a card deposit fails, we instantly inform your bank about it. Sometimes it might take your bank up to five days to process our message and update your balance back to its original level.In cases like this, it's always better to confirm your recent card deposits – you can count how many times you were charged via your online banking, and how many card deposits were successful in the Revolut app.Most banks process card deposits with a slight delay, so a card deposit showing today could, in fact, be one from a few days ago.If you didn't receive your funds back after five working days, please chat to us.

My top-up by card failed but I was charged for it 

The most common reason for a card deposit to be reverted is a temporary connection issue with your bank. It's worth checking with your bank to see if they're currently experiencing any issues with their <a href="revolut://app/faq?key=question.my-top-up-by-card-failed" rel="noopener noreferrer" target="_blank">user authentication systems (3DS)</a>.In this case, you shouldn't be charged. But, if your funds got blocked, it might take your bank up to five working days to process our message and update your balance back to its original level.Allow some time before attempting to top-up again. If you are still unsuccessful, try to add money via <a href="revolut://app/mobile-topup" rel="noopener noreferrer" target="_blank">Apple/Google Pay</a> or other <a href="revolut://app/faq?key=question.how-can-i-add-money-to-my-revolut-account" rel="noopener noreferrer" target="_blank">alternative method</a>.

Why has my top-up by card been reverted?

Some external banks may charge you with a fee when:<ul><li>Your top-up is recognised as cash withdrawal</li><li>Your top-up is recognised as cash advance</li><li>Revolut is recognised as an international institution</li></ul>How can I know if the fee was applied by an external bank?If there was no fee displayed on the top-up screen, below the amount of your deposit and you got charged, it means your bank charged you with the fee.Unfortunately, Revolut has no visibility over external bank top-up fees. We recommend reaching out to your bank directly to understand the reason behind this.

Why did my bank charge me a fee for a top-up by card?

Unfortunately, we can't revert your card top-up, but you can send the money back to your bank account yourself. Read more here: <a href="revolut://app/faq?key=question.how-do-i-send-money-to-a-bank-account" rel="noopener noreferrer" target="_blank">How do I send money to a bank account?</a><a href="revolut://app/faq?key=question.how-do-i-send-a-card-transfer" rel="noopener noreferrer" target="_blank">How do I send a card transfer?</a>

How do I cancel a card top-up?

You will no longer be able to top up in Kuna. Top-ups will only be available to your other accounts e.g. your Euro account. Your external Croatian bank may charge some fees if you use the card to add money to your Euro account. Unfortunately, we don't have visibility over such fees.Such scenarios are outlined in our '<a href="revolut://app/faq?key=question.why-did-my-bank-charge-me-a-fee-for-a-top-up-by-card" rel="noopener noreferrer" target="_blank">Why did my bank charge me a fee for a top-up by card?</a>' FAQ.

Has Kuna discontinuation affected my top-ups?

If you've been charged twice for your card deposit and the top-up isn't visible on your Revolut account, but the amount was taken from your bank account, please contact your bank directly.If the top-up was credited to your Revolut account - you can send the money back to your bank account yourself. To find out more, check <a href="revolut://app/faq?key=question.how-do-i-send-money-to-a-bank-account" rel="noopener noreferrer" target="_blank">this article</a>.The transaction date within your bank statement may be slightly different, as card top-ups usually appear 1 to 2 days after they're made.

I've been charged twice for my top-up by card

For newly added cards (including replacement cards received from your bank), you will have a temporary limit that allows you to add a certain amount of money per 24 hours.Our automated security system is responsible for setting these limits, taking into consideration multiple factors, to ensure your account is secure. Unfortunately, we can't disclose exact limits due to security reasons. Your daily limits refresh every 24 hours and limits can be increased when you use the app and build your financial history with us.If you wish to add more than your daily limit, you can add money via <a href="revolut://app/faq?key=question.how-can-i-add-money-to-my-revolut-account" rel="noopener noreferrer" target="_blank">other methods available</a>.All details about source of funds check can be found <a href="revolut://app/faq?key=topic.source-of-funds-check" rel="noopener noreferrer" target="_blank">here</a>.

Fees & Limits for Adding Money with a Card

Are there any card deposit limits?

<h4>Revolut Fees</h4>We will always disclose Revolut fee, before you add any money on the top-up screen, below the amount of your top-up.Adding money via debit or credit card is completely free. A small fee may apply if you add money using a card or Apple/Google Pay and the following criteria apply:<ul><li>Card not issued in your home country</li><li>Credit card</li><li>Commercial card</li><li>Swiss-issued bank card - 1.15% fee for debit card top-up; 1.5% for credit card top-up</li></ul></li></ul>If you think Revolut has applied an incorrect fee to your personal top-up card, request a written confirmation from your bank to prove the card is private. The document should include: first six and last four digits of the card, your personal details, name of the issuing bank, card’s billing address and indication it's a personal/non-commercial card. Once you received confirmation from your bank, please <a href="revolut://app/form/b8c2d716-33c0-434d-8e91-115c2c5ba3e8" rel="noopener noreferrer" target="_blank">chat to us</a>.<h4>Bank Fees</h4>If there was no fee displayed on the top-up screen, below the amount of your deposit and you got charged, it means your bank charged you with the fee. Revolut has no visibility over external bank top-up fees. We recommend reaching out to your bank directly to understand the reason behind this.Some external banks may charge you with a fee when:<ul><li>Your top-up is recognised as cash withdrawal</li><li>Your top-up is recognised as cash advance</li><li>Revolut is recognised as an international bank</li></ul>

How can we help?

Add Money with a Card

Guide to Adding Money with a Card

Fees & Limits for Adding Money with a Card

Issues Adding Money with a Card