Need a hand?
Just pop your question below to get an answer.
Documents and statementsAccount statement per chosen currencyAccount confirmation with account detailsCard confirmationSingle transaction or top-up confirmationStatement of FeesSubject access requestTrading statements and reportsCryptocurrency statement Commodities StatementHow can I find out more about what fees apply to my account?Why is the balance on my statement different from the balance shown in my app?
Tax informationWhat is my TIN? How do I find it? What if I don’t have my TIN now?Why does Revolut need my TIN?Why are you restricting my account? What can I do under the restrictions?What is my tax residency?Why does Revolut collect tax information?Will Revolut share my tax information with anyone?What is FATCA/CRS?Do I need to declare all of my Tax Residencies?Will Revolut continue to hold and share my tax information with local authorities after I terminate my Revolut account?Why is my country not visible on the list of tax residencies?What will happen if I don't provide tax information?How can I provide tax information?
Locked or closed accountsWhy is my account locked?Why was my account closed?How do I verify my source of funds?How do I reactivate my account?Why did you ask me for additional information about payer/beneficiary?How do I ensure my account will not be locked again?Why did you take the fees for the locked account?Who made the decision to close my account?Can I ever open a new account if another has been closed?Why did you send my money back to the source?