アカウント明細書のダウンロード方法
Account confirmation documents contain the following information:
- Account holder details (name, date of birth, email address, address)
- Account status
- Opening date
- Wallet reference
- Bank Identifier Code (BIC) and sort code
- International Bank Account Number (IBAN) and account numbers for all relevant accounts
In Japan, international details on the statement are only for sending funds, as we do not support receiving international transfers from external banks. For more details, see this FAQ.
How to download the account confirmation
- Tap your profile icon in the top-left corner
- Select 'Documents & statements'
- Choose 'Personal account'
- Tap 'Account confirmation'
We don’t issue hard-copy documents or provide stamps on requested documents — all statements and confirmation documents are electronically generated.