Entrega de cartão como comprovativo de morada operacional
You can have a card delivered to verify your operating address if:
- Your operating address is not virtual, e.g. a PO box
- You choose your operating address as the card delivery address under the 'Plan & card' section during onboarding
- You haven't changed your operating address since selecting the previous operating address for card delivery
Confirm your operating address by ordering a card
To order a physical card to confirm your operating address in-app:
- Go to the 'Home' menu and select 'Business address'
- Fill in the operating address details
- On the 'Proof of operating address' screen, select 'Confirm address by receiving card'
- Submit your application
- You'll see your ordered card status as soon as you've completed your application. Your card should be delivered within 10 days
- Once you receive the card, go to the 'Home' menu and open the banner for operating address verification
- Select 'Enter the number of the card you received'
- Enter your new card's number to finish the verification (16-digit code on the back of the card)
Can't see the option to confirm the operating address by ordering a card
You won't be able to select card delivery as a proof method to verify your operating address if you've changed your operating address before receiving the card. You also won't see this option during regular reviews.