Need a hand?

To make sure your claim is assessed quickly and accurately, you'll need to provide all the necessary documents.

The exact documents will vary depending on your claim type, but may include:

• Medical documents: receipts, doctor’s notes, or proof of treatment
• Flight delay or cancellation proof: confirmation from airlines or proof of expenses incurred
• Evidence of lost or stolen items: police reports, proof of purchase, or photos of the items

You'll need to upload your documents to Chubb's online claims portal so that Chubb can evaluate your claim. Missing or incorrect information could lead to delays or affect the outcome of your claim.

If you’ve already submitted a claim and Chubb’s claims team asks for additional or corrected documents, or you'd like to add supporting evidence to your claim, you can do so by emailing them at revolutclaims@ie.sedgwick.com.

Depending on the type of claim, Chubb may ask for specific documents through their claims portal or via email.

Stay alert for these requests and respond quickly so your claim isn't delayed.

Find out how to speak with Chubb regarding an existing claim in this FAQ.