How do I get an update on my existing claim?
Revolut doesn't have access to your claim and can't confirm your eligibility for cover, so you’ll need to contact the provider directly to check up on an existing claim.
Insurance support in the Revolut app
- Tap this link or go to 'Home' on the bottom menu, look for the search bar at the top of the screen, and search 'Insurance'
- Then, select 'Travel' and tap 'Get help'
If you have an ongoing claim with Chubb
You can contact their customer support via:
- Claims portal: Chubb Claims portal
- Phone: +44 (0)203 964 3004 (9:00–17:00, Mon–Fri)
- E-mail: [email protected]
- Post: Revolut Travel Insurance Claims Team, Chubb European Group SE, PO BOX 1086, Belfast BT1 9ES