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Issues logging in

You must know either your phone number or your email to log in. If you have created a second account with a different phone number and/or email, this may cause problems logging in.

I have a duplicate account

Log in with your phone number

If you have a new phone number, you must know your old number or log in with your email before you can update it.

Update my phone number

Log in with your email

Your email must be already verified in-app for you to use it as a login method. Additionally, you must be able to open the verification email on the same device.

Update or verify my email

Trouble with verification code

Check your phone and email settings. Sometimes, our verification codes can go into an unknown, junk, or spam folder. If you still do not receive the code, you can always tap ‘Resend code’ and choose another verification method.

Forgotten passcode

You can only change your passcode during or after logging in on a mobile device.

Change passcode

General tips

  • Make sure you have stable internet/network connection
  • Update to the latest Revolut app version
  • Update your phone's operating system
  • Check the Revolut Status Page for outages or planned maintenance